• Retail Training Specialist

    Job Locations US-IL-Chicago
    Primary Posting Location : City
    Chicago
    Primary Posting Location : State/Province
    IL
    Primary Posting Location : Postal Code
    60660
    Primary Posting Location : Country
    US
    Requisition ID
    2019-202814
    Position Type
    Full Time
    Category
    Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)
  • Summary

    Retail Training Specialist

     

    At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Training Specialist to execute on retail business training needs. Works closely with the retail leaders, clients and internal talent development Instructional Designers to drive divisional training projects from start to finish.  Assesses the training needs of retail teams through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.  Evaluate training materials prepared by instructors, such as outlines, text, and handouts.

     

    Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

     

    What we offer:

    • Full-Time Benefits (Medical, Dental, Vision, Life)
    • 401(k) with company match
    • Training and Career Development
    • Generous Paid Time-Off 

    Responsibilities:

    • Partner with retail business and client leaders and Talent Development to scope out divisional training projects.
    • Analyze retail team training needs, to develop new training programs or modify and improve existing programs in partnership with retail clients and Company.
    • Develop project timelines and manage to them. Ensure projects stay within timelines, budgets, and scope.
    • Determines cost effective training approaches to meet the geographical challenges of providing learning programs in a variety of locations.
    • Partner with Talent Development Instructional Designer to utilize encompass to provide support to all training and to better evaluate progress of learners. Develop testing and evaluation procedures in partnership with Talent Development.
    • Contributes to design documents and storyboards for e-learning projects, for both systems and non-systems content. 

    Qualifications:

    • Bachelor's Degree or equivalent experience is required
    • 3-5 years of experience in Training/Learning/Development
    • Knowledge of Learning Management Systems (LMS)
    • Excellent written communication and verbal communication skills
    • Ability to gather data, to compile information, and prepare reports
    • Ability to make oral presentations

    Responsibilities

    The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

     

    Position Summary

    Executes on divisional training projects related to retail business training needs.
    Works closely with the retail leaders, clients and internal talent development Instructional Designers to drive divisional training projects from start to completion; including needs analysis, project management, facilitation and solution implementation and evaluation. Assess the training needs of retail teams through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures. Evaluate training materials prepared by instructors, such as outlines, text, and handouts.

     

    Essential Job Duties and Responsibilities

    • Partner with retail business and client leaders and Talent Development to scope out divisional training projects.
    • Analyze retail team training needs, to develop new training programs or modify and improve existing programs in partnership with retail clients and Company
    • Develop project timelines and manage to them
    • Determines cost effective training approaches to meet the geographical challenges of providing learning programs in a variety of locations
    • Partner with Talent Development Instructional Designer to utilize encompass to provide support to all training and to better evaluate progress of learners
    • Contributes to design documents and storyboards for e-learning projects, for both systems and non-systems content. 
    • Builds Level 2 and Level 3 assessments linked to the learning objectives, under the direction of Talent Development Managers.
    • Conduct evaluations and analyze metrics for programs; provide reports on project metrics
    • Provide regular project updates to retail business leaders and Talent Development
    • Ensure projects stay within timelines, budgets, and scope
    • Partner with other Talent Department leaders to ensure an integrated and coordinated team approach in providing learning solutions
    • Develop testing and evaluation procedures in partnership with Talent Development

    Supervisory Responsibilities

     

    Direct Reports

     

    This position does not have supervisory responsibilities for direct reports

     

    Indirect Reports

     

    This position does not have guidance or mentoring responsibilities for indirect reports

     

    Travel and/or Driving Requirements

    • Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job. 
    • Travel up to 30%

    Minimum Qualifications

     

    The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

     

    Education Level: (Required)    Bachelor's Degree or equivalent experience

                                         

    Field of Study/Area of Experience: 

    • 3-5 years of experience in Training/Learning/Development
    • Knowledge of Learning Management Systems (LMS)

    Skills, Knowledge and Abilities

    • Excellent written communication and verbal communication skills
    • Ability to gather data, to compile information, and prepare reports
    • Well-organized, detail-oriented, and able to handle a fast-paced work environment
    • Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
    • Strong prioritization skills
    • Ability to make oral presentations
    • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

    Environmental & Physical Requirements

     

    Field / Administrative Requirements

     

    Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities:  engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive.  The use of proper safety practices when handling the products and/or cooking is essential.   

     

    Additional Information Regarding The Company Job Duties and Job Descriptions

     

    Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

    Important Information

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

                                        

    The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

     

    The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.  All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment.  Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

    Apply/Share

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed