Advantage Sales & Marketing LLC dba Advantage Solutions

Business Account Administrator

Job Locations US-MI-Novi
Primary Posting Location : City
Novi
Primary Posting Location : State/Province
MI
Primary Posting Location : Postal Code
48375
Primary Posting Location : Country
US
Requisition ID
2024-431008
Position Type
Full Time
Category
Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)

Summary

Sales Administrative Assistant

 

Our sales department is looking for an exceptional sales administrative assistant with strong customer service skills to support our sales team. This position works closely with the Sales Team Leader and other support personnel to ensure the client’s brand marketing and consumer strategies are implemented. The ideal candidate will perform administrative duties, act as a liaison between the sales team and client, and be a point of contact for conflict resolutions. Advantage Sales and Marketing works with many leading companies across the consumer packaged goods industry. We invite you to be part of our ever-growing team with the largest sales and marketing agency in North America.

 

Responsibilities:

  • Administer the claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records.
  • Support Business Development Specialist.
  • Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team.
  • Assist Sales Team in coordinating events and creating sales presentations.
  • Process invoices and billing. Assist Business Development Specialist with repayments, receivables, and collections.
  • Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team.
  • Interface with Customers and Clients to ensure outstanding customer service.
  • Maintain efficient forms management process through consistent application and training.
  • Maintain promotional materials through tracking vehicles (i.e. spreadsheets, sample inventories, quotes, and bonus tracking).
  • Administer process for providing Sales Team with accurate and timely promotional contracts.

Qualifications:

  • High School Diploma or GED or equivalent experience.
  • 1-2 years of experience in applicable field.
  • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers.
  • Preferred experience in bookkeeping/accounting experience.
  • Strong prioritization skills.
  • Ability to visualize and plan objectives and goals strategically.
  • Excellent written communication and verbal communication skills.
  • Excellent customer service orientation.
  • Good interpersonal skills.
  • Team building Skills.

Advantage Sales and Marketing, LLC (ASM) is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer.

 

 

 

 

Responsibilities

Advantage Sales and Marketing, LLC (ASM) is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Position Summary

 

The Business Account Administrator is responsible for administrative activities related to assigned clients.  Work closely with Sales Team Leader and other support personnel.  Main responsibilities include claims, deductions, and promotion forms management; assists with performing administrative activities, and facilitates problem resolution by maintaining communication and serving as a liaison to the Sales Team, customer service personnel, and other support staff.

 

Essential Job Duties and Responsibilities

 

Claims Deduction Management

  • Administer the claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records
  • Enter and reconcile Client promotions in GenWeb program
  • Support Business Development Specialist and reconcile promotions in the clients portals / system

Administrative Support

  • Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team
  • Assist Sales Team in coordinating events, including trade shows, meetings, and client market visits
  • Assist Sales Team in creating sales presentations
  • Maintain the internal system for authorizations (ADL) and ensures distribution lists are up-to-date

Collections

  • Process invoices and billing
  • Assist Business Development Specialist with repayments, receivables, and collections

Client and Customers

  • Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team
  • Interface with Customers and Clients to ensure outstanding customer service

Promotions Forms Management

  • Maintain efficient forms management process through consistent application and training
  • Maintain promotional materials through tracking vehicles (i.e. spreadsheets, sample inventories, quotes, and bonus tracking)
  • Administer process for providing Sales Team with accurate and  timely promotional contracts

Order Processing

  • Database set-up and administration, communication, and tracking as necessary of all orders in EDI to include reconciliation

Supervisory Responsibilities

 

Direct Reports

This position does not have supervisory responsibilities for direct reports

 

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports

 

Travel and/or Driving Requirements

Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job. 

Travel up to 25% 

 

Minimum QualificationsThe following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

 

Education Level: (Required) High School Diploma or GED or equivalent experience        

 

Field of Study/Area of Experience:  1-3 years of experience in applicable field

 

Skills, Knowledge and Abilities

  • Ability to make oral presentations
  • Working knowledge of syndicated data
  • Strong prioritization skills
  • Ability to visualize and plan objectives and goals strategically
  • Excellent written communication and verbal communication skills
  • Excellent customer service orientation
  • Good interpersonal skills
  • Team building Skills
  • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.  

 

Additional Information Regarding ASM Job Duties and Job Descriptions

 

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  ASM shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

 

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

 

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

 

Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership:  These are our values at Advantage Sales & Marketing LLC.  Come learn why “Winning Together” is more than just words on a piece of paper.  It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

 

Advantage Sales & Marketing LLC is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law.  As part of this commitment, ASM shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

 

Advantage Solutions will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.  All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment.  Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

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